News Clip: Good customer service and the kindness of strangers! (Two stories)

Not long ago I blogged about the number of people I’ve emailed lately who do not reply. Leah, from Peacock Pottery, left a comment on that post acknowledging my frustration. A few days later she sent me a facebook note, excited to tell me: “Good customer service does still exist!” Story Number One: Leah wrote […]

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